What is conflict and should we encourage it?


The Business Ethics class is reading The 5 Dysfunctions of a Team. Today we discussed how to have healthy conflict. Some of the groups’ thoughts on healthy conflict (HC) were:
1. HC helps the team rethink the process
2. HC is about how you speak to each other. Respect must be present.
3. HC is about being a team and working through things together.
4. The goal of HC is to have a better outcome.
5. HC involves coming to the conflict prepared…. Both to possibly be wrong and to have alternatives to solve the conflict.